Shipping & Returns
Shipping Information
At My Site, we want to make sure you receive your beauty products as quickly and safely as possible. Our shipping methods are efficient and reliable, and we offer free shipping on orders over $50. Our packaging is designed to protect your products during transit and arrive in perfect condition. Please allow 2-3 business days for processing your order. Once your order has been shipped, you will receive a confirmation email with tracking information. If you have any questions or concerns about your order, please contact our customer service team and we will be happy to assist you.
Returns & Exchanges
We want you to be completely satisfied with your purchase from My Site. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 14 days of receiving your order. To initiate a return or exchange, please contact our customer service team. We will provide you with a return label and instructions on returning your products. Once we receive your return, we will process your refund or exchange within 3-5 business days. Please note that all returned products must be unused and in their original packaging.